Managed IT Services in Dubai

Running IT in-house means hiring, training and covering for sick days and holidays. With managed IT from Smart In Network Services, our engineers monitor, maintain and support your technology around the clock, so your team can focus on the business. We have supported UAE companies since 2009.

What’s included

  • 24/7 monitoring (NOC): Our Network Operations Centre watches your network, servers and key devices all day and night, so problems are spotted before users report them.
  • Helpdesk support: Your staff can reach a real person for everyday issues, with remote and on-site help.
  • Patching and updates: Operating systems, firmware and security updates are applied on a schedule, not left for later.
  • Backups and disaster recovery: Regular backups with restore tests, so recovery is a plan and not a hope.
  • Endpoint and network security: Protection on laptops, servers and the network edge.
  • Asset and vendor management: One team for your hardware, software licences and ISP or vendor tickets.

Who it suits

Dubai and UAE businesses with growing teams, multiple sites, or no full IT department.

How we start

  1. Assess: We review your network, devices, security and backups.
  2. Plan: You get a clear report and a defined scope.
  3. Onboard: We deploy monitoring, document everything and move support over with minimal disruption.
  4. Support and improve: Regular reviews, with recommendations you can act on.

Technology we work with

Cisco, Fortinet, Aruba, Microsoft, Dell, VMware, Sophos, Palo Alto Networks and Meraki.

Frequently asked questions

What does managed IT cost in Dubai?
It depends on the number of users, devices and the level of support. We start with a free assessment and give you a clear quote.

Do you support multiple offices or countries?
Yes. We provide international managed-service coverage for multi-site businesses.

Can you work alongside our existing IT person?
Yes. We can take over routine work or support your team on projects and out-of-hours cover.

Book a free IT and network assessment.

Get a Free Network & Security Assessment

Tell us about your network and we will review your setup, spot security gaps and recommend next steps. No obligation.